Terms of Service

Effective 1 November 2024

OVERVIEW

Welcome to the Pool Robotics Perth website. This site is operated by Pool Robotics Perth, and throughout the site, the terms “we,” “us,” and “our” refer to Pool Robotics Perth. By using this website and accessing the information, tools, and services we provide, you agree to accept all terms, conditions, policies, and notices outlined here.

By browsing our site or making a purchase, you engage in our “Service” and agree to abide by these Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms or policies referenced here or accessible via hyperlinks. These Terms of Service apply to everyone using the site, including browsers, vendors, customers, merchants, and contributors of content.

Please review these Terms of Service carefully before using our website. By accessing or using any part of the site, you acknowledge and agree to these Terms of Service. If you disagree with any part of these terms, please do not access the website or use any of our services. Should these Terms of Service be viewed as an offer, your acceptance is expressly limited to these terms.

Any new features or tools added to our online store will also be subject to these Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these terms by posting updates or changes to our website. Your responsibility is to check this page periodically for updates, as continued use of or access to the website following any changes signifies your acceptance of those modifications.

Our store is hosted on Squarespace., which provides the online e-commerce platform enabling us to offer our products and services to you.

Intellectual Property Rights

All content, materials, and intellectual property featured on this website, including but not limited to text, graphics, logos, images, product descriptions, software, and any other materials (“Content”), are the property of Pool Robotics Perth or are used with permission from our content providers. This Content is protected by copyright, trademark, and other intellectual property laws in Australia and internationally. The Pool Robotics Perth name, logo, and any other trademarks, service marks, graphics, and logos used in connection with our website and products are registered and/or unregistered trademarks of Pool Robotics Perth. These may not be used in any manner likely to cause confusion among customers or in any way that disparages or discredits Pool Robotics Perth without our prior written permission.

Limited License for Personal Use
You are granted a limited, non-exclusive, non-transferable license to access and use the Content on our website for personal, informational, and non-commercial purposes only. This license does not allow you to modify, reproduce, distribute, create derivative works from, publicly display, or exploit any of the Content for any commercial or public purpose without prior written consent from Pool Robotics Perth.

Restrictions on Use
Except as expressly permitted by Pool Robotics Perth, you may not:

  • Copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content.

  • Use any meta tags or other hidden text utilizing Pool Robotics Perth’s name or trademarks without our explicit written consent.

  • Use any robots, data mining, or similar data gathering or extraction methods to access the Content.

Third-Party Links and Content

Our website may include links to third-party websites, content, or services that are not owned or controlled by Pool Robotics Perth. These links are provided for your convenience and informational purposes only, and they do not imply any endorsement, approval, or affiliation with the linked sites or the content, products, or services available from them.

We do not have control over the content, privacy practices, or policies of any third-party websites. Therefore, Pool Robotics Perth is not responsible for the accuracy, relevance, legality, or completeness of any content found on these external sites. Accessing third-party links is done at your own risk, and we encourage you to review the terms and privacy policies of any third-party websites you visit.

By using our website, you acknowledge and agree that Pool Robotics Perth shall not be liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any third-party websites, content, products, or services.

User Conduct

When using our website, you agree to adhere to a respectful and lawful standard of behavior. To ensure a safe and productive environment, users are prohibited from engaging in any of the following activities:

  1. Unauthorized Access

    • Attempting to gain unauthorized access to any portion of the website, accounts, computer systems, or networks connected to our site through hacking, password mining, or any other illegitimate methods.

  2. Disruptive Activities

    • Engaging in any behavior that disrupts or interferes with the proper functioning of the website, such as introducing viruses, malware, or harmful code, or using automated scripts to collect information from the site.

  3. Misuse of Site Features

    • Misrepresenting your identity, impersonating others, or submitting false or misleading information. You are responsible for all actions taken under your account and should ensure your information remains accurate and up-to-date.

  4. Unlawful Activities

    • Using the website to engage in any unlawful or fraudulent activity, or in any way that violates applicable local, state, national, or international law.

  5. Harassment and Abusive Behavior

    • Posting or transmitting any content that is unlawful, threatening, abusive, defamatory, obscene, harassing, or otherwise objectionable. We reserve the right to remove such content and take appropriate action, including terminating access to the site if necessary.

  6. Intellectual Property Infringement

    • Copying, reproducing, modifying, distributing, or displaying any part of the website’s content, trademarks, or intellectual property without our prior written permission, except as expressly permitted by law.

  7. Spamming and Unauthorized Advertising

    • Sending unsolicited commercial messages or advertising of any kind without our permission. Spamming, phishing, or other promotional activities are strictly prohibited.

Privacy Policy Reference

Your privacy is important to us at Pool Robotics Perth. Our Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services. By accessing our site, you consent to the collection and use of your information as described in our Privacy Policy. For more details, please review our full Privacy Policy

Products and Services Information

Pool Robotics Perth offers a variety of products and services, including the sale, repair, and servicing of robotic pool cleaners and related spare parts. We strive to ensure that all information on our website regarding product descriptions, pricing, availability, and specifications is accurate and up-to-date. However, we do not guarantee that the information provided is error-free, complete, or current at all times.

1. Product Descriptions and Availability
All descriptions, images, and specifications of our products are provided for general informational purposes. We make every effort to accurately display product colors, features, and specifications. However, actual colors and details may vary slightly from the images shown on the website. Additionally, products and services are subject to availability, and we reserve the right to modify or discontinue any product or service without prior notice.

2. Pricing and Payment
All prices listed on the website are in Australian Dollars (AUD) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Although we strive to ensure accurate pricing, errors may occasionally occur. In such cases, we reserve the right to correct any errors and, if necessary, adjust or cancel orders where the pricing error is significant.

3. Order Acceptance
By placing an order, you agree that it is an offer to purchase the specified product or service. We reserve the right to accept or reject any order at our discretion. In some cases, we may limit or cancel quantities purchased per person, per household, or per order, especially if we detect suspicious or potentially fraudulent activity.

4. Repairs and Warranties
We provide professional repair services for robotic pool cleaners, both in and out of warranty. Each repair is conducted to meet our high-quality standards. For products under warranty, please refer to the specific warranty terms applicable to the product in question. Out-of-warranty repairs may incur additional fees, which will be communicated to you before any work is performed.

5. Changes to Products and Services
We reserve the right to modify or discontinue any product or service at any time, without notice or liability. Pool Robotics Perth is not liable for any modifications, price changes, or discontinuations that may affect your use of or access to our products and services.

6. Accuracy of Information
While we make every effort to ensure the information on our website is accurate and complete, there may occasionally be typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors or update information at any time without prior notice, including after you have submitted an order.

Termination

Pool Robotics Perth reserves the right to suspend or terminate your access to our website and services at any time, without notice, if you violate these Terms of Service or engage in harmful, abusive, or illegal activity.

Upon termination, your right to use our site and services will cease immediately. Any obligations incurred prior to termination, including outstanding payments, will remain enforceable. Certain provisions, such as those regarding intellectual property, liability limitations, and governing law, will survive termination.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Western Australia.

Changes to Terms of Service

Pool Robotics Perth reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of the page to reflect the latest version. It is your responsibility to review these Terms periodically for updates.

Your continued use of our website and services after any changes to the Terms constitutes your acceptance of the modified terms. If you do not agree to any changes, please discontinue your use of the site and services.